• Emily Nicole

4 Useful Tips for Managers

When you've been a manager for a long time or even a short time, it's easy to feel lost. Sometimes you created habits you never meant to start or lost touch with your love for the business or you can't communicate well with your employees the way you want to anymore. It's not an easy position when you're the "go-to" person for everyone.

I've come up with a number of attributes/skills that can help push you from being a great manager, to the best manager for your team.

Be THAT role model

Yeah that one. The one that everyone looks up to. Not because they have cool clothes or fancy cars. Because they love what they do, they care about the business and would do anything to help their employees grow. The best managers are actually mentors. Mentors have the mindset that they are there for the other person. Not the other person is there for them. Fight for your team. You should be their champion both inside and outside of the organization. So talk to them. Understand them. Appreciate them. Provide them the best working experience you can. They will return day in and day out happy to work and appreciate your ability to be sensitive in valuing them, and they will look up to you, their role model.

Be fair-minded and even-handed

Okay...it's obviously human nature to like certain people and not like others. What's not okay, is giving preferential treatment to certain employees just because you like them more. Whether you believe it or not - this behaviour is clear as day to the other employees. When you play favourites, a number of things happen: employees (who aren't the favourite) turn against you and the favourite, your credibility as a manager erodes and the overall morale in the workplace is damaged. Instead, inside and outside of work, always speak, type, communicate and collaborate with everyone the same as you would with that favourite individual. Be inclusive. Be empathetic. Ensure that work is fairly distributed. Find things in common. The more you treat everyone with the same respect, appreciation and guidance, the more you will succeed.

Trust is given, not earned

I've heard so many things about trust in the workplace. "Trust has to be earned." "It can take years to trust someone." "Trust comes from within someone." These comments can come off as super egotistical if you're talking to the wrong individual. The reasons we don't let other people do things (like our employees) are either because we're scared, or we'd rather just take the reigns ourselves. Is that the example that you want to be setting for your business? What if we gave employees trust up front? What if we trusted them from the beginning? You'd be empowering your employees from the get go. See what they are capable of completing instead of micromanaging them.

Have the tough conversations

Yes, they suck. Yes, no one wants to have them. But the reality is, nothing will change if nothing is said. Speak up. Arrange a meeting and lay out what you will be discussing prior to it happening. Complete it in a timely manner if it's in reference to a specific event. Ask questions to see where the individual stands on their behaviour. Provide examples on how to improve. Take the time to explain your support to them. Remind them that they're not alone and that this is a fresh start for them. It's hard to have these meetings and to be on either side of it. Focus on the development. Focus on the next steps. That's where change happens.

Managing a team of individuals takes a certain level of skill, emotional intelligence and strength - you are strong enough to do this. Push yourself forward to be the best manager for your team.

Till next time,

Emily Nicole